INTERNATIONAL SHIPPING POLICIES
YogaFit is not responsible for US/International customs charges. Orders that are refused by the customer and returned to sender will only have the option to receive a credit on file. A refund will not be an option. Please check with your country's customs policies prior to check out.
MERCHANDISE RETURN POLICIES
Returns must be made within 30 days of purchase. In order to receive a refund/credit, merchandise must be unopened and in re-sellable condition. Initial postage is non-refundable. Damaged/defective items may be exchanged for the same titles only. YogaFit does not accept returns on opened CDs, DVDs, Books, certain apparel and on all Sale items. There will be a restocking fee of $10.95 for all apparel items returned. Returns will not be accepted without a valid Return Authorization Number (RA#). Sorry, no exceptions. Please call (888) 786-3111.
BACKORDERED / OUT OF STOCK ITEMS
All backordered/out of stock items listed on a placed order will be held and not shipped until those items are allocated. In that event the customer will have various options:
CLUB YOGAFIT POLICIES
The Club YogaFit Membership is non-refundable and non-transferable. Your CYF Membership Card with your CYF Membership number will be mailed to you within 7-10 days after purchase. Proof of CYF Membership must be presented when purchasing merchandise at trainings and conferences. As a Club YogaFit Member you are to contact Customer Service by phone to register and/or purchase merchandise to ensure proper discounts are applied.
TRAINING/MBF REGISTRATION POLICIES
Customers canceling with 14 days notice or more prior to the start date of the course are entitled to a refund forfeiting $100.00 as the cancelation fee. (NO EXCEPTIONS)
Customers canceling with less than 14 days’ notice are NOT entitled to a refund. The options are to transfer at the time of cancelation or receive a Credit on File to apply toward any future teacher training less the $50.0 transferring fee. (In any case of emergency exceptions can be made).
At any time of transferring over to another course a $50.0 fee is incurred.
Customers not attending a training and failing to contact YogaFit® in advance (i.e., “no-shows”) will forfeit all registration fees and no refund/credit will be issued.
All trainings are subject to cancellation by YogaFit® and in such cases customers will be notified in advance and provided with various options. Please call to confirm any training(s) prior to making any travel arrangements.
All refunds and/or credits will be issued in US Dollars only, by check, within 14-21 business days of the request.
Balance dues must be paid in full 2 weeks prior to the date of the training.
Full attendance is required to receive course credit.
A minimum number of registrations must be made in order for the training/event to take place. 12 registrants are preferred, but may vary.
INTENSIVE/ RETREAT REGISTRATION POLICIES
To register for retrains you must contact the customer service department at 888-786-3111. If you register online for a retrain you will be charge the full amount. If this occurs be sure to contact Customer Service to discuss your options.
Please note that any disputes must be filed in the state of California, and that both parties to the contract agree to jurisdiction in that state. By transacting with YogaFit you agree to the terms and conditions provided above.
For additional information, please contact us:
Toll Free: 1-888-786-3111
7:30am-6:00pm PST Monday-Thursday
7:30am-3:00pm PST Friday